At suprek, the privacy and security of every Player's personal data is a fundamental commitment, not an afterthought. This Privacy Policy explains exactly what information we collect, why we collect it, how it is used, who it is shared with, and the rights you hold over your own data.
Summary: suprek collects only the personal data necessary to operate your account securely and deliver our gaming services. We do not sell your data to third parties. You retain meaningful control over your information at all times, and you may contact us to exercise your data rights. For full details, please read each section below.
suprek operates the online gaming platform accessible at https://suprek.cam (the "Platform"). We are committed to protecting the personal information of every individual who visits, registers on, or interacts with the Platform. This Privacy Policy has been prepared in accordance with internationally recognized data protection principles and is designed to give Players and visitors complete transparency over how their personal data is handled.
This Privacy Policy applies to all personal data collected through the suprek Platform, including data collected during account registration, identity verification (KYC), financial transactions, customer support interactions, and use of Platform features such as sports betting on BRI Liga 1, EPL, Champions League, and casino gaming products supplied by Evolution Gaming, Pragmatic Play, and other licensed studio partners.
By creating a suprek account or by continuing to use the Platform after this Privacy Policy has been made available to you, you acknowledge that you have read and understood the practices described herein. If you do not agree to the terms of this Privacy Policy, you must discontinue use of the Platform immediately.
Indonesia Market Context: suprek's primary user base consists of players residing in Indonesia. All data collection, processing, and storage practices described in this Privacy Policy are applied uniformly to Indonesian residents and international players alike. References to local banking and payment services — including BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, and LinkAja — reflect our commitment to serving Indonesian players with the payment methods they rely on daily.
Throughout this Privacy Policy, the following terms carry the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or can be used to identify a specific individual, either directly or in combination with other data. |
| "Processing" | Any operation performed on Personal Data, including collection, storage, use, disclosure, transfer, or deletion. |
| "Player" / "You" | Any registered account holder or visitor who accesses or uses the suprek Platform. |
| "Controller" | suprek, as the entity that determines the purposes and means of processing your Personal Data. |
| "Processor" | A third party that processes Personal Data on behalf of suprek under a binding data processing agreement. |
| "KYC" | Know Your Customer — the identity verification process required to comply with anti-money laundering (AML) obligations. |
| "Cookies" | Small text files placed on your device by the Platform to enable functionality, analytics, and personalization. |
suprek collects several categories of personal data depending on the nature of your interaction with the Platform. We collect only what is genuinely necessary to deliver our services safely and effectively.
Data Minimization Principle: suprek applies a strict data minimization policy. We do not collect full card numbers, CVV codes, or any payment credential beyond the minimum identifiers needed to reconcil e transactions. Financial transactions are processed through secure banking channels; suprek itself does not store complete payment credentials.
Personal data is collected through the following methods:
suprek processes your personal data only for the specific purposes outlined below. We do not use your data for unrelated purposes without obtaining your explicit consent.
With your explicit consent, we may send you promotional emails about bonuses, new game launches, and special events tied to Indonesian occasions such as Idul Fitri, Chinese New Year (Imlek), or Indonesian Independence Day (17 August). You may withdraw this consent at any time via the unsubscribe link in every marketing email.
suprek processes your personal data under the following legal grounds:
suprek retains your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with applicable legal obligations.
Personal data associated with active accounts is retained for the duration of your membership plus a retention period required by AML regulations and licensing conditions (typically 5 to 7 years following account closure).
When you voluntarily close your account, certain data categories are deleted immediately (marketing preferences, session logs older than 12 months), while identity verification records and financial transaction history are retained for the legally mandated period to comply with AML record-keeping obligations.
If you request self-exclusion under our Responsible Gaming policy, your registration data is retained to prevent re-registration during the exclusion period. This data will be deleted at the end of the legally required retention period following the expiry of your self-exclusion.
| Data Category | Retention Period |
|---|---|
| Identity & registration data | 7 years post account closure |
| Financial transaction records | 7 years post transaction date |
| KYC verification documents | 7 years post account closure |
| Session & usage logs | 12 months from session date |
| Customer support records | 3 years from last interaction |
| Marketing consent records | Until consent withdrawn, then deleted immediately |
suprek employs industry-standard technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include but are not limited to:
While suprek implements robust security measures, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your login credentials and for notifying suprek immediately if you suspect unauthorized access to your account.
You hold the following data protection rights with respect to your personal data. To exercise any of these rights, please contact our Data Protection team using the contact details provided at the end of this Privacy Policy.
Request a copy of the personal data suprek holds about you.
Correct inaccurate or incomplete personal data in your account.
Request deletion of your data, subject to legal retention requirements.
Limit how suprek processes your data in certain circumstances.
Receive your data in a structured, machine-readable format.
Object to data processing based on legitimate interests or for marketing.
suprek will respond to all rights requests within 30 days. Where a request is complex or involves large volumes of data, we may extend this period by an additional 60 days with prior notice to you. Some rights are subject to legal limitations — for example, we cannot delete transaction records that must be retained for AML compliance purposes.
suprek operates a strict 21+ age policy in accordance with Indonesian legal requirements and international responsible gaming standards. The Platform is not intended for use by anyone under the age of 21, and suprek does not knowingly collect personal data from minors.
All account registrations are subject to mandatory age verification during the KYC process. Any account found to be operated by a person under 21 years of age will be immediately suspended, with all funds forfeited and the matter reported to the appropriate authorities as required by law.
Parental Responsibility: Parents and guardians are urged to monitor their children's internet usage and prevent access to online gambling platforms. If you become aware that a minor has accessed suprek or provided personal information, please contact our support team immediately at [email protected].
The suprek Platform may contain links to third-party websites operated by our payment partners (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, LinkAja), game studio partners (Evolution Gaming, Pragmatic Play, Ezugi), or external resources referenced for player information purposes.
This Privacy Policy applies solely to data collected by suprek through the Platform. We are not responsible for the privacy practices of third-party websites, even if accessed via links from suprek. We encourage you to review the privacy policy of any third-party site before providing personal information to that site.
suprek reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. The date of the most recent revision is displayed at the top of this page.
Where changes are material, we will provide prominent notice via email or an on-Platform notification at least 14 days before the updated policy takes effect. Your continued use of the Platform following the effective date of a revised Privacy Policy constitutes your acceptance of the changes.
We recommend reviewing this Privacy Policy periodically to stay informed about how suprek protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our Data Protection team:
Our Data Protection team operates in English and Bahasa Indonesia. We aim to respond to all privacy-related enquiries within 5 business days. For urgent data breach concerns or suspected unauthorized account access, please use the Live Chat facility for immediate assistance.
suprek's data protection practices are designed to give you genuine control, transparency, and peace of mind every time you play.
Every byte of data transmitted between your device and suprek is protected by 256-bit SSL encryption — the same standard trusted by Indonesia's leading financial institutions including BCA, BRI, and Mandiri.
We categorically do not sell, license, or monetize your personal information. Your data is used exclusively to deliver the gaming services you signed up for and to meet our legal obligations as a licensed operator.
suprek adheres to internationally recognized data protection standards and maintains rigorous KYC and AML controls to protect both Players and the integrity of the Platform.
We retain your data only as long as legally required or necessary to provide our services. Clear retention schedules for every data category mean you know exactly how long your information is kept.
You hold meaningful rights over your personal data: access, rectification, erasure, portability, and objection. Contact our Data Protection team to exercise any right — we respond to all requests within 30 days.
Questions about how your data is used? Our bilingual support team is available around the clock via Live Chat, email, or WhatsApp to address any privacy concern you may have.
Our Terms & Conditions and FAQ sections provide additional context on account security, data usage, and your rights as a suprek Player. For personalized assistance, our support team is always ready to help.